Since I was little I have always been drawn to technology. Whether it was prototyping projects during studies, building a 3d printer from scratch, or spending days to install linux when I was in my early teens, I was always tinkering and problem solving.
After graduating as a Mechanical Technician, I taught myself web development skills through online learning and some projects. I type approximately 95 words per minute and I have been working remotely for 3 years. I have worked as a general support person via live chat as well as various freelance jobs including web development. I have experience with hardware and tinkering since I built a 3d printer from scratch.
I am currently working on my A+ Certification and I am aiming to improve my customer service and IT skills.
I managed customer and technical support operations of a startup for all forms of assistance via chat. I provided support for Linux Vps setup and troubleshooting issues with configuring Blockchain Software. I helped support customers with technical issues by creating documented and guided tutorials.
I handled the social media presence for a startup on Twitter as well as in forums. I created a slack server and encouraged community growth as well as forum marketing. I wrote a slack bot and gave conceptual input on possibilities for features to developers.
I did network syncing tests and various Curl API tests while documenting results for developers to analyse. I created various github issues of bugs for developers to address. I wrote a NodeJs slack bot, managed a community Twitter and did forum marketing.
- A Bootstrap news website which uses PHP to aggregate various RSS feeds and show the latest news.
- This CV. A responsive resume page written from scratch using Flexbox in CSS and HTML.
- A shell tool that can search through directories of files to find instances of strings from a specific list.